Individuals who may assume a supervisory role in incidents. Note: During a Type 3 incident, some or all of the Command and General Staff positions may be activated, as well as Division/Group Supervisor and/or Unit Leader level positions. These incidents may extend into multiple operational periods.

Course Objectives:
 

• Describe how the National Incident Management System (NIMS) Command and Management component supports the management of expanding incidents.
• Describe the incident/event management process for supervisors and expanding incidents as prescribed by the Incident Command System (ICS).
• Implement the incident management process on a simulated Type 3 incident.
• Develop an Incident Action Plan for a simulated incident.

Individuals who may assume a supervisory role in incidents. Note: During a Type 3 incident, some or all of the Command and General Staff positions may be activated, as well as Division/Group Supervisor and/or Unit Leader level positions. These incidents may extend into multiple operational periods.

Course Objectives:
 

• Describe how the National Incident Management System (NIMS) Command and Management component supports the management of expanding incidents.
• Describe the incident/event management process for supervisors and expanding incidents as prescribed by the Incident Command System (ICS).
• Implement the incident management process on a simulated Type 3 incident.
• Develop an Incident Action Plan for a simulated incident.

Individuals who may assume a supervisory role in incidents. Note: During a Type 3 incident, some or all of the Command and General Staff positions may be activated, as well as Division/Group Supervisor and/or Unit Leader level positions. These incidents may extend into multiple operational periods.

Course Objectives:
 

• Describe how the National Incident Management System (NIMS) Command and Management component supports the management of expanding incidents.
• Describe the incident/event management process for supervisors and expanding incidents as prescribed by the Incident Command System (ICS).
• Implement the incident management process on a simulated Type 3 incident.
• Develop an Incident Action Plan for a simulated incident.

The target audience for this course is senior personnel who are expected to perform in a management capacity in an Area Command or Multi-Agency Coordination Entity.

Course Objectives:
 

• Explain how major incidents engender special management challenges.
• Describe the circumstances in which an Area Command is established.
• Describe the circumstances in which Multi-Agency Coordination Systems are established.

The target audience for this course is senior personnel who are expected to perform in a management capacity in an Area Command or Multi-Agency Coordination Entity.

Course Objectives:
 

• Explain how major incidents engender special management challenges.
• Describe the circumstances in which an Area Command is established.
• Describe the circumstances in which Multi-Agency Coordination Systems are established.

Course Description: 

This course introduces the skills and planning considerations required to manage large numbers of people who are not affiliated with an experienced relief organization, but who want to help in disasters. These helpers or spontaneous volunteers are generally well motivated and sincerely want to help, but if their efforts and resources are not coordinated effectively, they could be counterproductive, wasteful, and often place a strain on the disaster area. 

Selection Criteria:

Emergency managers and voluntary organizations responsible for the management of spontaneous volunteers.

Course Objectives:

• Identify issues and challenges in the management of spontaneous volunteers. 
• Identify the elements of a spontaneous Volunteer Management Plan. 
• Identify best practices for the management of spontaneous volunteers in disasters. 
• Develop and implement a spontaneous Volunteer Management Plan. 
• Explain the role of the Volunteer Reception Center (VRC) and virtual VRC in the transition from response to recovery. 

Individuals who may assume a supervisory role in incidents. Note: During a Type 3 incident, some or all of the Command and General Staff positions may be activated, as well as Division/Group Supervisor and/or Unit Leader level positions. These incidents may extend into multiple operational periods.

Course Objectives:
 

• Describe how the National Incident Management System (NIMS) Command and Management component supports the management of expanding incidents.
• Describe the incident/event management process for supervisors and expanding incidents as prescribed by the Incident Command System (ICS).
• Implement the incident management process on a simulated Type 3 incident.
• Develop an Incident Action Plan for a simulated incident.

Individuals who may assume a supervisory role in incidents. Note: During a Type 3 incident, some or all of the Command and General Staff positions may be activated, as well as Division/Group Supervisor and/or Unit Leader level positions. These incidents may extend into multiple operational periods.

Course Objectives:
 

• Describe how the National Incident Management System (NIMS) Command and Management component supports the management of expanding incidents.
• Describe the incident/event management process for supervisors and expanding incidents as prescribed by the Incident Command System (ICS).
• Implement the incident management process on a simulated Type 3 incident.
• Develop an Incident Action Plan for a simulated incident.

Individuals who may assume a supervisory role in incidents. Note: During a Type 3 incident, some or all of the Command and General Staff positions may be activated, as well as Division/Group Supervisor and/or Unit Leader level positions. These incidents may extend into multiple operational periods.

Course Objectives:
 

• Describe how the National Incident Management System (NIMS) Command and Management component supports the management of expanding incidents.
• Describe the incident/event management process for supervisors and expanding incidents as prescribed by the Incident Command System (ICS).
• Implement the incident management process on a simulated Type 3 incident.
• Develop an Incident Action Plan for a simulated incident.

• -Develop an effective public education and information structure to support the successful management of unaffiliated volunteers, unsolicited goods, and undesignated cash donations in disasters. 
• -Identify how to effectively manage the surge of unsolicited goods. 
• -Gather information from organizations, agencies, volunteers, media, and others for donations intelligence purposes. 
• -Facilitate the matching of unaffiliated volunteers with appropriate organizations or agencies during program implementation. 
• -List the planning considerations for cash donations. Incorporate technology needed to successfully manage information on unaffiliated volunteers and unsolicited goods. 
• -Relate volunteer and donations management program responsibilities to the planning components of the annex. 
• -Identify key organizations and individuals who have a role in managing unaffiliated volunteers, unsolicited goods, and undesignated cash donations in disasters. 
• -Identify specific agencies and organizations and how they collaborate to form a Volunteer and Donations Coordination Team (VDCT).